Family Fare Supermarket

Michael Sutherland a month ago

Edit: On May 8th, the Store Director reached out to me and let me know they were retraining the shift and clarifying when the hardware store section starts gating (but not closing). The individual I encountered was a newer staff member, and was supposed to provide assistance, and only put the gates up after 9:30 PM; with this issue corrected I have no issues going back. I've since returned on a few occasions (as this is close to my residence) and have had nothing but good experiences since the issue was addressed proactively by the store management. After years of patronizing the business, I'm done. While Family Fare's sign says they are open until 10 PM, they apparently close the True Value down by putting cheesy gates across every other aisle at 8 PM after closing the south entrance. Without posting any indication that True Value is closed, and they they have the audacity to get angry with a customer who needs a tool at 8:05 PM. Frankly, if that part of the store is closed, it needs better marking or they need to be investigated for false advertising with their business hours.

J Real Spill a month ago

ROTTEN FOOD! Grey meat! Mildew cabbage. Rotten bread! Brown pepperoni! OLD SNACKS FOR KIDS! Makes me wonder what their fried chicken looks like before it's breaded! This place needs to shut down. This has been going on for years. Shop elsewhere.

Anguela Botins 4 weeks ago

I stopped by here to pick up a few things, but I left feeling pretty frustrated. The store was quite messy, making it hard to find what I needed on the shelves. To make matters worse, the wait at the checkout was incredibly long and there was no one around to help out. It was a pretty disappointing experience overall, and I think I will look for a different place to do my grocery shopping next time.

Cliff S 2 years ago

Very good weekly sales! The first sentence was my original review but I'm updating it after my experience this past weekend. FF had a wonderful 3-day sale on catfish nuggets that started on May 23, and ended on May 25. On May 24th, after work I stopped by this store but wasn't surprised when I saw that they were out. I asked a person from the meat department if they expected to have more and I was told yes, but I should come back on Saturday morning. The store opened at 6am so I stopped in at 6:45am. There were still no catfish nuggets on display but a person from the deli told me that the meat department personnel usually won't come in until 7am or so. I left to go grab coffee and then returned at about 7:30am. The nuggets were still not out so I asked a female from the meat department when they would be put out. She did say that they were indeed in the store but they probably won't be put out until the manager comes in later. According to her, he would need to dig them out and that will take some time. She could not give me a timeframe but said I should be okay if I came back in the afternoon. She asked for my name and how many pounds I would like then said she would set some aside for me. It wasn't until I went to the FF on 144th and W Center St then learned of an experience that my best friend had earlier the same morning at the FF on Saddle Creek, that I realized how poor and lazy the service I was given at the 108th St FF. First at the 144th FF, same thing, there were no nuggets on display when I arrived HOWEVER, I asked an extremely nice man from the meat department when they would be put out and he said, well I can get some for you now. He asked me to wait for about 5 minutes while he go to the back to get them. He asked how many pounds I want then asked if it were ok if he put them in one package. It couldn't have been a better shopping experience. While there, I decided to get a couple of steaks, some brats, five loaves of bread, and couple of other things. I spoke to my best friend who visited the Saddle Creek store on the same morning and he said when he arrived the nuggets hadn't yet been brought out but he asked a young kid where they were and the young clerk said to him, let me go and package some for you. Contrast those experiences to the lazy meat department clerk at 108th St who tried to make me think that the nuggets would need to be dug out by the manager as if they were brought to the store in a dumpster. Nevertheless, I did not go back and likely won't. The 144th St store appears to value customers more and from this point will get my business.

Mike Heaton 5 months ago

Stopped into Family Fare today looking for a specific bottle of whiskey, and the liquor manager, Joe, was extremely helpful and polite. The store itself was very clean, and every employee I interacted with was friendly and welcoming.