Cub - Minneapolis Uptown

jacob rivard 5 months ago

Bad customer service. No one says hi. They all talk to each other and ignore customers. There were no carts in the store and I wasn’t going back out in the parking lot to grab one. Some guy not wearing cub outfit yelled at me but had a name tag. I tried grabbing one and he yelled don’t touch it’s broke It shouldn’t be out in the floor then. I had literally only touched it. I had a few bad experiences the last few times I went. I hate theirs nonsense check outs. It’s not our problem If there’s theft. Get better security. The “fresh fruit” looks old. I want to ship st a place that’s friendly so I’ll just go to Aldi or Lund’s & Byerly’s

Nicholas L 5 months ago

I am really happy to have this Cub location open again! The store was clean, the shelves were well-stocked, and the staff at checkout were friendly and efficient. It’s great to have our neighborhood store back in action. However, I’m giving three stars because there were some significant logistical hurdles during my visit. There were no shopping carts available to use, which made it difficult to get everything on my list. Additionally, the restrooms were not available to the public. I understand there might be some growing pains with a reopening, but having carts and accessible facilities is pretty essential for a full grocery run. I’m looking forward to bumping this up to five stars once those two things are sorted out!"

Darwin Hull 2 months ago

This Cub was fantastic to use before the "remodel" last year. Now their security guards act like they're guarding Fort Knox, not a grocery store. They took out self checkout entirely and now only ever have up to 3 lines open even at busy times. If you want a cart you better grab one you see on the way in, because it doesn't seem like they're able to staff anyone to gather the carts and bring them back. All this said, the management, pharmacy, and cashiers are fantastic. I put all of this on whatever parent company they're under, not the employees at the stores themselves.

Joseph Martinez 3 months ago

I have to say whoever the new management is is doing a great job last year. I was petrified of getting stabbed or shot inside this establishment thanks to the new security. I feel very safe and welcomed in there. The seven security guards that are there are very joke very easy to talk to and they do a very courteous job. They cleaned up the neighborhood, not only the cub foods, but they became a part of keeping the community together. I give you guys two thumbs up all seven of you great job great food.

Alisha L 2 months ago

The last multiple times I've tried to place an online order for pick up, it never moves anywhere. It never gets shopped, and I end up canceling it hours after the pick up time requested. If you don't have shoppers, don't allow orders.