Pavilions

Althea Jasper a month ago

There is a good selection of food and produce. Good customer service, elevators, escalator, and under-store parking. It's really just and upscale Vons! The deli serves some hot food, but some you must take and warm somewhere yourself. It takes the scan cvs insurance card. That's what brought me here.

Tatiana Anderson a month ago

This particular Pavilions replaced Vons. Variety changed. Prices went up. Bakery remains disappointing. I've been scraping glazed sugar off of my favorite raised donuts on and off for the past 12 years we lived within walking distance from Vons-Pavilions. This morning I took photos of the scraping process and decided to share. On Pavilions website I looked up information about the Nutrition and Ingredients of one 3 oz Raised Glazed Donut. As much as I love raised donuts I am not going to buy them at Vons or Pavilions. One donut weighs 3 oz or 85 grams and contains 20 grams or 40% of Sugar. I doubt any employees, managers or the Safeway executives are consuming such donuts baked at their locations. The American Heart Association recommends a maximum of 25g (6 tsp) for women and 36g (9 tsp) for men per day. I usually have two Raised Glazed donuts with my morning coffee once every couple weeks. I don't know how effective the scraping of the sugar glaze is and how much harm these donuts have caused so far. I decided to never get these donuts at any Safeway location. Would anyone want to contribute their love for Raised Glazed donuts to any health issues caused by excessive amounts of added sugar in donuts which are also containing Cornstarch, Soy Oil, Soy Flour and ingredients hard to pronounce?

Dan Webb a month ago

Hey I have been coming here a long time, most everyone is friendly and security very present, prices seem higher than most stores, they do keep the store clean and nice with premium options. However shopping here seems the service could be better, two weeks ago I went the the deli and asked for sliced roast been at 730 pm but they said it’s to late as they had cleaned the slicer, so last week I went to buy dinner at 6pm from the deli, all the cooked chicken sold by the piece was gone, I asked the deli person why it’s closed up? he stated because they are short staff, really? the deli is supposed to close at 8 pm, the deli guy also said no one wants to work so they are short people, so they shut down the cooked deli chicken at 6 pm, well for how much Pavillions charges, maybe they should pay employees more to retain them? Anyway I’m going to Ralph’s now, had enough of excuses and over priced stuff, you can’t have both, poor service and charge a premium!! Lost a customer-good luck

Mariah Ryon 5 months ago

Worst customer service ever. The guy with a black mask and black cap turned us away with the worst attitude possible when we asked a simple question on a money order refund. Go to Vons, better yet, just go to lazy acres across the way. If you can’t politely tell someone “no” don’t work in customer service. I’ve worked the customer service industry for 9+ years and there’s always a better way to go about being frustrated instead of taking it out on people who are just looking for help. No wonder this place has the worst reviews.

Dominique 4 months ago

Just want to shout out Terry - he really goes above and beyond in his customer service and helping out customers. So friendly and helpful to ensure we're taken care of. He doesn't stop at "no we don't have it, sorry" but looks for solutions on alternative ways to help. Appreciate his extra effort and care for customers!