H-E-B

Courtney Robinson 2 months ago

I want to express my sincere gratitude for Bertha in the floral department. She is consistently friendly, incredibly accommodating, and genuinely kind, the kind of person who makes every visit brighter. I always look forward to saying hello to her! Bertha’s knowledge of floral design is remarkable. She’s shared so much insight and guidance, always with patience and enthusiasm. My most recent order, six mini table centerpieces and one large arrangement for a memorial dinner, was completed within just 24 hours, and the results were absolutely stunning. The artistry and attention to detail exceeded every expectation, and the price point was amazing. It’s easy to forget that H‑E‑B’s floral department can serve as a full‑service florist, but Bertha proves it every time. Her professionalism, creativity, and genuine care for customers make her an extraordinary representative of H‑E‑B. I’m 110% impressed and deeply thankful for her dedication and the warmth she brings to every interaction. You have one incredible employee, and I truly appreciate her!

Jonathan Bonnette 5 months ago

I really don't understand how HEB is rated in the top 10 best grocery stores in the country. This has got to be the third week in a row that I've gone to a HEB to do my shopping and I had to literally just leave because there's no selection. HEB is really good about making sure that their meat and protein selection is 100% full and stocked at all times but the produce section, is a different story completely. There was literally nothing in the produce selection. A lot of empty bins and they told me that's just the way it is today and I asked them in the produce why is it so overpicked and there's so many empty spots? There is no excuse on a Sunday for them to have such an empty store. If you know that there are 1.5 million people in the Austin area and you're pretty close to downtown there should not be an empty store. HEB needs to get there marbles together. Seriously how can you sell something that's 3 days expired past the use by date?

A Jones 3 weeks ago

6/7/26. I want to say Jose Garcia a manager in Dairy deserves more than five stars excellent for stocking a large quantity of Good Cultured Cottage Cheese 2% milk fat low fat the pint size. I was there today and gorgeous to see it fully stocked. I accidentally met Jose Garcia there. He said he noticed more needed to be ordered to maintain stock. He is absolutely the best for recognizing this and acting upon it. Thank you a million times Jose Garcia Dairy Manager.

Albeeto Duran 4 months ago

Great experience every time to this HEB location.. my new location to stop around my work area. I like how the store is super clean, well organized, and super well stocked with products. Fresh produce. Vegetables, meat, bakery, tortillas!!! But the most important part... everyone... EVERYONE are ready to assist us... the guys on the Vegetables area, the people who are stocking the aisles, the managers at the register area, EVEN THE MANAGERS ( I guess they are the big ones ) who always are checking with other employees how's everything going in the store.. THEY.. they stop whatever they are doing to assist you.. Great customer service from everyone, They always are smiling, making eye contact, and really, i love that from any kind of business. The bathroom is always clean. Highly recommend. Location: This HEB is located on the corner of west William cannon and Brodie Lane. Parking: plenty free parking. Customer service: EXCELLENT!! Highly recommend.

Joshua Lavigueure a month ago

This store is incredible! My favorite HEB in Austin for many reason. Beginning with its the ease of parking, relative to other stores (including Walmart, Central Market, and Whole Foods). The fresh fruit is actually fresh! The daily lunches they have ( usually a combination of a very healthy proteins) are very healthy and incredibly delicious. Finally, the customer service is incredible (shout-out to my friend Omar in the yogurt section who checks for Vanilla branded Greek yogurt-delish). This is my go-to spot for groceries.