Albertsons

Jasmin Cathcart 4 months ago

Aleks in THE DELI !!!!!!! Super nice and respectful had a great experience !!! He is so welcoming and a good Employee … Albertsons .. Yall did amazing hiring someone who makes sure each customer has a great experience. He greeted us with so much happiness.. 10/10 HIGHLY RECOMMEND… he needs raise and praise !!!! Aleks you are beyond awesome … you can make anyone’s day brighter !!!

Armando Diaz a month ago

I had a fantastic experience at Albertson’s, starting with Debbie at the fresh deli. She was so kind and efficient, ensuring my order was perfect. Then, JJ, the manager at Albertson’s, took it even further—he’s organized, professional, and clearly dedicated to both his team and customers. Albertson’s is truly a gem, and with Debbie and JJ, every visit is a delight!

jacob halde 7 months ago

staff are excellent, always -but the little asian man who thinks he's qualified to be a manager needs to go back to cashier because "That's Not how you handle a customer issue little guy." bring back the old management, they were flawless. the selection is adequate for selective shoppers, and marginally sufficient if you're accustomed to 'fine' products (something i always look for). in a nutshell, not a low-end, but not high-end either. the deli and bakery is great, and the people are very kind. the parking security is offensive and assaulting, which is why i rated one-star. if you can get past that possible accosting, you'll have an otherwise good experience here. [to reply] my "identity" comment as you call it, is as respectful to him as the experience he provided me, so be sure you aren't disrespectful in assuming i have bad judgement. i wish you had the same attention to training him as you do to my comment, then it could have been avoided. switch the security service you're using all together, and you'll even avoid getting poor corporate ratings from us in the nearby neighborhood

Joshuathetree 3 months ago

I'm going to be honest. This place is okay. The area is dicey because it's in the downtown area. This shopping center is the first strip mall in Las Vegas. Go shopping in the morning/daylight not when the moon is out. You will get the vagrants panhandling outside. I've seen scorpions crawling. I've seen a huge rat in the store one time walking around the bakery area. Ive seen fist fights break out, lve seen the front window of the store get smashed with rocks by angry customers multiple times. The theft here is through the roof! Associates can't really do anything because they will get in trouble. It can stink sometimes outside in the parking lot on westside doors because of the service deli grease trap it leaks out and spills out on the parking lot so be careful. Carts are always a problem because they get stolen. I've heard real gross horror stories about the public bathroom. Watch out for codes on the dairy items and products on the shelf. I've seen actual poop on the aisles both from humans and pets. Be nice to employees here, they deal with crap everyday from customers and probably from their associates and or managers. Post apocalyptic Gladiators with coupons is this store. Or as I like to call it the concrete Zoo!

Austin Signoretti a month ago

I’ve been a regular shopper at Albertsons for years and want to start by saying how much I appreciate this store overall. The layout is consistently well-organized, clean, and easy to navigate, which makes grocery shopping with kids much less stressful. The vast majority of the employees I’ve encountered here—and at other Albertsons locations—are genuinely friendly, helpful, and welcoming. They go out of their way to assist, answer questions, and make customers feel valued. That level of service is one of the reasons I keep coming back. Unfortunately, I had a very disappointing and upsetting experience at the self-checkout area on my most recent visit. One employee, Marta, was beyond rude and disrespectful. My EBT card’s magnetic strip was having problems (I have a new card on the way), and I politely asked for help swiping it or typing the number in manually—something this same store and several other Albertsons have done for me many times before without any issue. Instead of assisting or explaining any policy, Marta immediately accused me of writing my EBT card number on the card with a Sharpie and sarcastically called me a “master at calligraphy.” She then stated that she “knew how these cards worked” and that she “was not stupid,” implying I was attempting some kind of fraud or criminal activity. She offered no explanation, no reference to store policy, and no mention of recent fraud concerns—nothing civil or professional. The profiling and disrespect were shocking and completely uncalled for. I was left feeling attacked, slandered, insulted, and genuinely hurt by the way she spoke to me. I was so upset that I almost told her she was leaving my kids at home hungry, but I chose to calm down and simply go to another Albertsons location, where the staff helped me immediately with no problems. That contrast made Marta’s behavior stand out even more. I’m writing this review not to bash the entire store—because the rest of the team and the store itself deserve high marks—but to urge management to speak with Marta directly and provide her with additional customer-service training. Customers using EBT cards (or any form of assistance) should never be treated with suspicion or contempt, especially when the store has helped in the exact same situation many times before. A calm, respectful explanation of policy would have been appreciated and understood. The way this was handled was unnecessary and damaging. I hope Albertsons takes this feedback seriously and uses it as an opportunity to ensure every employee represents the positive standard the rest of the team already sets. I’ll continue shopping here because I truly value the store and the great employees who work there, but I also hope this kind of experience doesn’t happen to anyone else.