Publix Super Market at Arlington River

Bentley a month ago

We frequent this Publix often and love it here. I wanted to especially shout out Mark and Chelle in the deli. They are both kind and friendly. Even despite the wait, they are efficient at what they do. Did I mention how sweet and kind they are? Thank you to everyone at the Publix for being friendly faces.

Shaquis Johnson 2 months ago

I had such a wonderful experience at this Publix location thanks to Assistant Manager Matt. My daughter’s favorite snack is the Snyder’s Itty Bitty pretzels, and I had searched all over Jacksonville trying to find them with no luck. I happened to mention it to Matt, and he kindly took down my information and assured me he would look into it. Not only did he follow through, but shortly after, I was able to find the pretzels in store and purchase a couple bags. Then to top it all off, Matt personally called me to let me know they were back in stock again. That level of customer care truly means so much. It’s a perfect example of why shopping at Publix really is a pleasure. Matt went above and beyond, and because of his kindness and follow-through, my daughter is happy and so am I. We truly appreciate employees like him!

Worldwide Reviews 11 months ago

Outstanding Experience at Publix – Thank You, Blanchard! I don’t often take the time to write reviews, but I absolutely had to share the incredible experience we had at Publix, thanks to Blanchard, the store manager. From the moment we walked in, it was clear this store was being led by someone who truly understands customer service and team excellence. Blanchard was not only professional and courteous—he was impressively fast, attentive, and seemed to know exactly what we needed before we even had to ask. He approached us with a warm smile and genuine interest in helping, and in no time, he resolved our request with efficiency and care that far exceeded our expectations. What truly stood out was the calm and confident way he handled everything. You could tell he runs a tight ship and takes pride in the quality of service his store provides. The whole atmosphere of the store felt organized and welcoming, which is a direct reflection of strong leadership. Service like this is rare nowadays—Blanchard made our day easier and our experience more enjoyable, all with kindness and professionalism. We left feeling valued and appreciated as customers. That level of care does not go unnoticed. Thank you, Blanchard, for going above and beyond. Publix is lucky to have you, and so are its customers. We’ll absolutely be coming back!

Laura Weston-Pruneda a year ago

I always have a great experience at this Publix when visiting our friends! Our kids LOVE the car buggies! and this location has plenty of them, way more than any other store we’ve been to. It makes shopping with little ones so much easier (and more fun!). The store is clean, the shelves are well-stocked, and the staff is always kind. It’s become a favorite stop whenever we’re in the area!

Sheka A.J. 2 months ago

I shop at Publix daily. But not this location. This was my first time because I in the area for an event. Shockingly I didn't have a great experience. The cashier Dex was rude as well her the young man that was bagging. My card was locked and she made comments as if I didn't have the money. I was on call so I didn't realize I didn't unlock. My husband and 10yr walked to stand by the door. She demanded my husband bring the basket back. He asked her was she talking to him and why. She stated because we can't pay for it. And the young mans said well it's not going through. As I'm looking at my phone I asked was it due to my pin. Just having a conversation. She then told my husband she can't get in trouble for letting him leave away from the register. That's when I said maam "I'm standing here unlocking my card. Why would you insinuate we would steal when I'm standing here swiping. This isn't the first time I've made the mistake. However it's the first time at Publix someone insinuated we are thieves. The staff know my family personally from me frequently shopping the University location. So they always remind me to unlock it. It would've been nice to for some Pleasantries to be exchanged instead not even creating us when we walked up. I was in works out clothes. So I guess she assumed we didn't have it. I make too much money and spend too much in Publix to be treated this way. I'll never shop at this Publix again.